Collaboration between Human and AI in Counselling

Abstract

The integration of Artificial Intelligence (AI) in counseling has opened new avenues for enhancing the effectiveness and reach of mental health services. This paper explores the potential of AI to augment the counseling process by automating administrative tasks, providing data-driven insights, and offering additional resources for therapeutic interventions. Despite the advancements, the traditional counseling process remains prevalent in less technologically developed regions, highlighting the need for a balanced approach that combines human empathy and AI efficiency. The study emphasizes the importance of human-AI collaboration, where AI serves as a tool to empower individuals and achieve their wellness goals while maintaining the core values of the counseling profession. By examining current applications and limitations of AI in mental health, this paper aims to provide guidelines for effective human-AI collaboration, ensuring that technological advancements enhance rather than replace the essential human element in counseling.